Dead Broke Saddlery (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit or make a purchase on our Website. If you disagree with the terms mentioned here, you may not use the Website.
This includes your name, email address, phone number, shipping and billing address, and payment details when you create an account, place an order, sign up for our newsletter, or reach out through our Contact Us page.
Like most websites, we collect certain information automatically through cookies and similar tracking technologies. This includes your IP address, browser type, device information, pages visited, and time spent on our site. This data helps us understand how customers use our site and improve your shopping experience.
When you purchase a custom saddle or any other product, we collect details related to that order, including product specifications, customization choices, order history, and any communication related to fulfillment.
We use the information we collect to:
We do not use your personal information for any purpose beyond what is necessary to run our business and serve our customers.
We do not sell your personal information to third parties. We may share your information with:
This includes payment processors, shipping carriers, and the saddle manufacturing partner who builds your custom order. These parties only receive the information necessary to complete their specific function and are expected to handle it securely.
We may disclose information if required to do so by law, or in response to valid legal requests from public authorities.
If Dead Broke Saddlery is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership.
Our Website uses cookies to remember your preferences, keep items in your cart, and understand site traffic patterns. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our site, such as your ability to complete a purchase.
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, encrypted third-party payment gateways, and we do not store your full payment card details on our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining business and tax records, resolving disputes, and enforcing our agreements.
Depending on your location, you may have the right to:
To exercise any of these rights, please contact us using the information mentioned in the last section.
Our Website and products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
If you want information regarding this Privacy Policy or more, please contact us at:
